The Basement Hair Studio respectfully has a no later than 24-hour notice to change or reschedule your appointment if unforeseen circumstances happen.
No Show/Violation of Cancellation Policy
A no show or a violation of the cancellation policy will result in a $50.00 deposit for all future appointments. Deposits will be applied to the future scheduled appointments. If the no show or violation is again violated, you will forfeit your $50.00 deposit.
The Basement Hair Studio is unable to guarantee your appointment should your arrival time be 15 minutes or more after a scheduled appointment time. If your appointment must be forfeited, the same no show or violation policy will be required to reschedule your appointment.
Thank you for continued support and understanding of this policy.